|Process Performance Management
- High-value, Highly Specialised Service.
- High interest but limited uptake.
- Advanced BPM suites offer functionality to support
process performance measurement.
- substantial skills within the group,
- high maturity in the line of business demanding
- Appropriate & cost-effective data collection
- IT-based implementation & application of the
- Possess Skills In, Or Have Access To:
- activity based costing (ABC),
- economic value added (EVA),
- process simulation.
- Can Be Derived From Available Documents Such As:
- balanced scorecards,
- strategy maps
Last Updated: March 21, 2012