4.1.3.8 Identify Existing Service Support Shortcomings
4.1.3 Establish Service Strategy & Goals Yes Yes Yes Next Process Following Positive Selection Next Process Following Positive Selection Next Process Following Positive Selection No No No Next Process Following Negative Selection Next Process Following Negative Selection Next Process Following Negative Selection 4.1.3.8.2 Process Choice Document or Record Identified Existing Service Support Shortcomings Database Database 4.1.3.8.1 Identify Existing Service Support Shortcomings Document or Record Database Previous Process 2 Previous Process 2 Previous Process 2 Previous Process 1 Previous Process 1 Previous Process 1